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Platform Features

One Platform. Every WhatsApp
Tool You'll Ever Need.

bulkmessageapi bundles everything — broadcasts, live chat, CRM, chatbots, templates and analytics — into one powerful, easy-to-use platform.

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Bulk Broadcasts

Send to 10,000+ Contacts in One Click

Create and send highly personalized WhatsApp broadcasts using approved templates. Schedule campaigns, track every metric, and auto-capture leads from replies.

  • Personalized messages with dynamic variables ({{name}}, {{order_id}}, etc.)
  • Schedule broadcasts for specific date & time
  • Auto-tagging & CRM lead capture from button clicks
  • Real-time delivery, read, and reply analytics
  • Export broadcast reports as CSV/Excel
  • Audience group segmentation & targeting
98%
Avg Delivery Rate
60%
Open Rate vs Email
10M+
Messages/Month
📊 Broadcast Report
Summer Sale Campaign
Sent June 1, 2026 · 10:00 AM
📤 Sent
12,450
✅ Delivered
11,828
👁️ Read
9,337
💬 Replied
1,842
🎯
Auto Lead Capture Active
184 leads captured from "Buy Now" clicks
Live Chat

Multi-Agent Inbox for WhatsApp Support

Handle hundreds of customer conversations simultaneously with a unified team inbox. Assign chats, add internal notes, and resolve issues faster.

  • Multi-agent conversation assignment & routing
  • Canned quick replies for faster responses
  • Send images, videos, documents & templates
  • Internal notes visible only to team members
  • Contact info & CRM history in right panel
  • Add contacts to CRM pipeline directly from chat
RS
Rahul Sharma
🟢 Online · +91 98765 43210
Hi, I need help with my order #4521 🙏
Hi Rahul! Let me check your order right away.
Your order is out for delivery today. ETA: 3 PM ✓✓
Perfect! Thank you so much 😊
Type a message...
Chatbot Builder

Automate Conversations with Smart Chatbots

Build powerful chatbot flows without writing a single line of code. Qualify leads, answer FAQs, collect data, and route conversations automatically — 24/7.

  • Visual drag-and-drop flow builder
  • Keyword triggers, button replies, and menu flows
  • Collect user inputs and store as contact attributes
  • Conditional branching based on user responses
  • Seamlessly hand-off to live agents when needed
  • Webhook integration to trigger external actions
🤖 Chatbot Flow — Lead Qualification
🔵 Trigger: Keyword "Hello"
User sends "Hello" or "Hi"
💬 Send Welcome Message
"Hi {{name}}! How can we help you today?" + 3 quick reply buttons
🔀 Condition: User Reply
If "Pricing" → Send pricing card
If "Support" → Assign to agent
✅ Lead Captured → CRM
Auto-add contact to "Interested" pipeline stage
CRM & Lead Management

Manage Every Lead with a WhatsApp-Native CRM

Track leads from WhatsApp conversations through your entire sales pipeline. Assign agents, set reminders, log activities, and close deals faster.

  • Drag-and-drop Kanban board with custom stages
  • Auto-capture leads from broadcast button clicks
  • Priority labels (High, Medium, Low) on lead cards
  • Agent assignment & follow-up date reminders
  • Activity timeline, notes, and message history per lead
  • Lead source tracking: Broadcast, Live Chat, Manual, API
📋 Sales Pipeline — Kanban
OPEN 8
Rahul S.
+91 98765...
HighBroadcast
Priya M.
+91 87654...
Medium
INTERESTED 5
Karan P.
+91 76543...
Low
Sneha K.
+91 65432...
High
Template Management

Create & Submit Templates with Live Preview

Design rich WhatsApp Business templates directly in bulkmessageapi. Add media, buttons, and variables. Submit to Meta for approval with one click — track status in real time.

  • Text, Image, Video, and Document header types
  • Dynamic variables: {{1}}, {{2}}, {{3}} ...
  • Quick Reply and Call-to-Action button types
  • Real-time WhatsApp phone mockup preview
  • One-click submission to Meta for approval
  • Status tracking: Pending, Approved, Rejected
🎉
Exclusive Offer — Hello {{1}}!
We have a special deal just for you. Get 30% OFF on all products this weekend only. Use code SAVE30 at checkout. Valid till Sunday, June 8.
bulkmessageapi Business · Not interested? Reply STOP
🛒 Shop Now
📞 Call Us
Approved by Meta
Analytics & Reporting

Data-Driven Insights for Every Message

Track every metric that matters — delivery rates, read rates, reply rates, agent performance, and chatbot effectiveness. Make smarter decisions with real-time analytics.

  • Real-time broadcast delivery & engagement tracking
  • Agent performance & response time leaderboard
  • Chatbot funnel analytics & drop-off analysis
  • Contact growth & audience engagement trends
  • Template performance comparison reports
  • Export any report to CSV, Excel, or PDF
📈 Analytics — Last 7 Days
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Sent (42,380)
Read (33,904)
Replied (5,084)
98.2%
Delivery
79.9%
Read Rate
12%
Reply Rate
Integrations

Connect With 50+ Platforms

bulkmessageapi integrates natively with your favourite eCommerce, CRM, payment, and automation tools.

🛍️
Shopify
🛒
WooCommerce
💰
Razorpay
🔷
Zoho CRM
🧲
HubSpot
⚡
Zapier
📊
Google Sheets
🔗
REST API